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Privacy Policy

Privacy Policy

Last updated: January 12, 2022

This Privacy Policy describes how Library Systems and Services LLC (“LSS,” “Company,” “We,” “Us,” or Our”) handles your personal information when providing our Services.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

  1. Definitions

    For the purposes of this Privacy Policy:

    • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
    • Country refers to the United States.
    • Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
    • Personal Information is any information that relates to an identified or identifiable individual.
    • Service refers to the Website and any applications, services, or platforms we offer or provide.
    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to vendors or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
    • Website refers to lsslibraries.com.
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  2. The Information We Collect About You
    1. Types of Data Collected

      1. Personal Information

        While using Our Service, We may ask You to provide Us with certain Personal Information that can be used to contact or identify You. This may include:

        • Email address
        • First name and last name
        • Phone number
        • Address, State, Province, ZIP/Postal code, City
        • Usage Data
      2. Usage Data

        Usage Data is collected automatically when using the Service. This may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

        When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

        We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

      3. Tracking Technologies and Cookies

        We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:

        • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting to refuse Cookies, our Service may use Cookies.
        • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
        • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These permit the Company to, for example, count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a specific section and verifying system and server integrity).

        Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

  3. How We Use Your Personal Data

    If you voluntarily provide personal information by completing a contact form or sending email correspondence, your email address and the entire contents of the form, your message, and other information you provide are retained. The Company may use this Personal Data for the following purposes:

    • To provide, maintain, and improve our Service, including monitoring our Service’s usage.
    • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
    • To provide You with news, special offers, and general information about other goods, services, and events that we offer similar to those you have already purchased or enquired about unless You have opted not to receive such information.
    • To enforce our Privacy Policy or Terms of Use.
    • For security purposes, including to protect us, our affiliates, and our customers.
    • To comply with court orders, law enforcement requests, or other legal requirements.
    • To attend and manage Your requests to Us.
    • We may use Your information for other purposes, such as data analysis, identifying usage trends, determining our promotional campaigns’ effectiveness, and evaluating and improving our Service, products, services, marketing, and your experience.
  4. How We Share Your Personal Information

    We may share Your personal information in the following situations:

    • With vendors: We may share Your personal information with our vendors to monitor and analyze the use of our Service to contact You.
    • With clients: We may share Your personal information with the client we are working with if we have a business need to do so.
    • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
    • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
    • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
    • With regulators, law enforcement, courts, or other public entities: Under certain circumstances, the Company may need to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    • Other legal requirements: We may disclose Your Personal Data in the good faith belief that such action is necessary to:

      • Comply with a legal obligation
      • Protect and defend the rights or property of the Company
      • Prevent or investigate possible wrongdoing in connection with the Service
      • Protect the personal safety of Users of the Service or the public
      • Protect against legal liability

      With Your consent: We may disclose Your personal information for any other purpose with Your consent.

  5. California Residents

    We operate as a Service Provider (as that term is defined under the California Consumer Privacy Act (“CCPA)) for our customers, which are public entities. As such, the CCPA does not currently apply directly to our Personal Information handling activities. If we receive a CCPA-related request, we will endeavor to pass it to our relevant customer. However, because the CCPA does not apply to public entities, you may not receive a response (such a decision is up to the entity with which you have a relationship).

    1. California “Shine the Light” law.

      California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, permits residents of California to request certain details about information we may disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us using the “Contact Us” section below.

    2. Do Not Track Signals.

      Some web browsers or smartphones can set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our Website does not recognize “Do Not Track” browser signals.

  6. Children’s Privacy

    Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and know or believe that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information from Our servers.

  7. Links to Other Websites

    Our Service may contain links to other websites that we do not operate. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

  8. Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any material changes by posting the new Privacy Policy on this page.

    Please review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

  9. Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By mail: 2600 Tower Oaks Blvd, Rockville, MD 20852.
    • By email: [email protected]slibraries.com